A Battle between EI and AI in the Workplace, and EI is winning

“Algorithms and technology will determine everything. Are you checking out your groceries? Algorithm. Are you looking for an answer to an important question? Ask Siri. Want to play your hot summer playlist? You have Alexa for that.”

Artificial intelligence (AI) is the customer’s best friend. That is until AI takes away that customer’s job. Then the battle between AI and EI (emotional intelligence) begins. 

It is no surprise that technology is taking over specific human skills and capabilities within the workforce. The relevance of many job skills is at risk. These skills are starting to or already are taken over by the development of AI technology. Those who want to keep their skills valuable need to penetrate the emotional gaps of AI: - Understanding, Motivating, and Interacting with others.

People need to start evaluating not only the relevance of their job tasks but also their level of EI. By learning emotional strengths and weaknesses, it will put you ahead of AI and bring new skills to your resume that you never knew existed before. EI assessments will help determine your new resume. The most popular assessments demonstrate on five composite scales: self-perception, self-expression, interpersonal, decision making and stress management. Learning the necessary soft skills to fit in with the workplace culture, motivate peers, and effectively handle the stress will keep your resume relevant and threaten the AI competition around you. AI is trying to take over the workforce, but EI is not letting it win.