First of all, congratulations as you have already decided on one of the most exciting and rewarding fields, i.e., pursuing Hotel Management. Hotel management will be an excellent career option for those who are well-organized, creative, and flexible. One has to take care of everything in the hotel, so it is an ideal career option for those willing to take up responsibilities. 

The field of hotel management involves the management and operation of all aspects of hospitality. The hotel manager oversees the daily operations and ensures financial accountability to owners, customer service, advertising and promotions, personnel administration, inventory control, and accounting. The responsibilities of the hotel manager have expanded in recent years and require advanced business skills and functional knowledge in hospitality to be. 

Talking about the stream one can pursue after the 10th are Diploma certificates in Hotel Management, which are courses related to Food and Beverage, Culinary ART, Chef, Front office, and so on. But to be the best hotel manager in a reputed organization, one should prefer opting for a degree course as this will lead to holistic development and getting the best available jobs in the hospitality industry.

To enter the Hotel & Hospitality Management domain, after the 10th, you can select any stream (Arts, Science, or Commerce). And after the completion of the 12th, you can opt for the following Degree Course:

• BSc in Hospitality and Hotel Administration (BSc HHA)

• BA Hotel Management (BA in HM)

• Bachelor in Hotel Management & Catering Technology

• BSc in Hotel Management (BSc in HM)

The eligibility criteria for admission into the BSc HHA degree program and course details are as follows:

What does a hotel manager do?

A hotel manager is responsible for making sure a hotel runs smoothly and profitably. A hotel manager in charge of a boutique hotel might oversee a staff of 20, while a hotel manager in charge of a large hotel with 1,000 rooms might oversee a staff of 200.

A hotel manager's duties stretch beyond managing staff. A hotel manager can be responsible for developing or maintaining all hotel operations, such as the food and beverage, housekeeping, maintenance, and front desk departments. A hotel manager's duties also include overseeing finances, advertising, marketing, and public relations. Hotel managers have direct relationships with customers and supervise the service they provide.

A hotel manager's schedule may vary depending on the size of their hotel. A hotel manager might work 9 to 5, 1 to 9, or 1 to 7 shifts. The shift schedule is determined by the hotel's needs. A hotel manager might need to stay late to manage the front desk or housekeeping. A hotel manager might also work unusual hours, such as opening or closing the hotel.

Skills required to become a hotel manager:

Hotel management is a large and diverse industry, and hotels typically hire managers with specific skill sets, such as food & beverage management or hotel operations. However, the following skills are essential to be a hotel manager:

Listening: This is a critical skill in hotel management because it's a two-way street: the manager must listen to hotel employees, and hotel employees must listen to guests. When you listen to both, you can better understand their needs and come up with better solutions.

Leadership: To manage a hotel, you must be able to lead by example. Hotel operations involve many moving parts, so a leader must make sure those moving parts are running smoothly and communicate those goals to their employees.

Problem-solving: Hotel management involves resolving guests' complaints and coming up with solutions to problems that arise. A good manager must be able to identify problems, solve them, and do something else.

Customer relationship management: Hotel managers frequently deal with guests, often people who are angry, upset, or frustrated. A good manager must deal with those guests calmly and remind them of details they may have missed.

Ongoing education: Hotel management is a competitive field, and managers must stay on top of industry trends. Hotels often offer their employees continuing education opportunities, and managers should take advantage of those opportunities to keep their skills sharp.

Communication: Good managers must be able to convey information effectively, both face-to-face and in writing. Hotel managers frequently have to deal with employees, guests, and vendors, and they must be able to express ideas clearly and persuade others to adopt their ideas.

Management: Hotel management is a managerial position. A manager must be able to determine the in and out of all the tasks and manage them efficiently for increased output.

Takeaway: In this blog, we have discussed the skill required to become a hotel manager and the right stream to pursue after the 10th and 12th. The impact of selecting the stream after the 10th won't impact your eligibility criteria; instead, the degree program you choose after the 12th has a significant effect on your overall learning and skill development. To learn more about recruitment companies, you can read our blog on Top Recruiting Companies after Hotel Management Courses.