A diploma in front office operations is a management-centric course for students that are interested in becoming professional front office handlers. This course teaches you all about the mannerisms, etiquettes, and other reception procedures that can help you become a hot and charming first impression for the hotel or institution where you will be working.

Apart from hospitality training, you will also learn the technical skills needed for a front desk professional. It is a very detailed and in-depth course that teaches you all the theoretical and practical skills required to be your best at your job. Let’s learn more about the course details, the admissions process, and the placement opportunities you can get after studying this course.

Course Highlights

The diploma in front office operations course focuses heavily on behavioral training and mannerisms that are needed for a successful time at the office. A 1.5-year diploma course in the front office goes into great detail to teach you all the skills necessary for running the front desk of any significant business. You will learn bill management, room reservation making through hotel software, and handling correspondence. 

You will also, in great detail, learn about the international laws relating to the tourism and hospitality sectors. You will learn about marketing management, hotel accounting systems, and customer or guest hospitality training. This diploma course is very detailed as a three-semester course and will help you learn all the tricks necessary for becoming a top front desk host.

Eligibility Criteria

The eligibility criteria for this course are very straightforward and do not require the candidate to sit for any state-level or national-level entrance examination. It may be so that a specific college may ask students to appear for entrance examinations hosted privately by the college itself. The examination set by the college may also be used to determine the students that are eligible for scholarships. Here are the basic eligibility criteria for this course:

● The student must have passed higher secondary education or equivalent from a recognized educational board in India.

●The student must be less than 25 years of age on the day of course commencement. The maximum age for application varies for reserved category students.

Admissions Process

As not many colleges follow admissions through entrance exams, the admission process is generally sorted based on merit lists. Colleges accept applications in a given period and then prepare their merit list according to the applications received. The students that are higher on the list get first preference for admissions, and if they pass up the opportunity, the students lower on the list are offered the opportunity. After the successful selection on the merit lists, students must pay the admission fees and complete their admission process.

Placements

As the course is heavily directed solely towards a particular type of work, the variety of placement opportunities is low for this diploma course. There are not many available job roles after completing this course, but the ones you can avail of are still great and well-paying. Here are some of the most common job roles students get placed for after their diploma.

● Receptionist: A person who assists people visiting a hotel or business establishment while also managing administrative and back-office duties.

● Front Desk Supervisor: A management official that is in charge of managing the staff that works the front desk of any business. They are usually called upon when there are any errors at the front desk.

Some of the major companies that you can get placed at after your course completion are: 

● umaid Bhawan Palace

● Noor Mahal

● The Lalit

● Trident

● Ananta

● The Leela

● Ramada

Final Thoughts

Front office operations is a very lucrative industry with a lot of potential for charming young and bright candidates from around the country. If you are interested in this field and want to start your career in front office operations, you must choose an appropriate college first that can give you the platform you need. Jodhpur Institute of Hotel Management is one of India's premier hotel management colleges where you can complete your front office operations diploma and get placed at some of the top hotel chains in the country. Please visit the JIHM college website for more information regarding the front office operations diploma course. For more information regarding the front office operations diploma course.